KinetiqSend

Intelligent Laboratory Results Distribution & Secure Delivery

Every Result. Every Recipient. Delivered with Confidence.

KinetiqSend is a modern, cloud-based laboratory results delivery platform designed to automate, secure, and scale the distribution of clinical laboratory reports through electronic fax and encrypted email.

Built by laboratory operators. Engineered for dependable results delivery.

Overview

Built specifically for the demands of high-volume clinical and reference laboratories, KinetiqSend eliminates the limitations of traditional fax infrastructure by leveraging high-capacity API-based fax delivery, intelligent transmission management, and automated delivery workflows.

From managing thousands of laboratory reports during peak processing periods to tracking email engagement and automatically retrying failed fax transmissions, KinetiqSend helps laboratories reduce administrative overhead, improve delivery reliability, and maintain visibility throughout the results distribution process.

01

Intelligent Laboratory Results Distribution

High-Capacity Cloud Fax Delivery

Unlimited Potential. Without Traditional Fax Infrastructure.

Break free from the limitations of physical fax servers, analog telephone lines, and modem-based transmission systems.

KinetiqSend utilizes a modern API-powered fax delivery architecture designed to support virtually unlimited concurrent report processing and scalable outbound fax transmission.

Whether your laboratory distributes hundreds or thousands of reports each day, KinetiqSend provides the flexibility to handle high-volume delivery workflows without the hardware limitations and maintenance requirements of traditional fax infrastructure.

Key Capabilities
  • High-capacity API-based outbound fax transmission

  • Mass distribution of laboratory result reports

  • Scalable concurrent report processing

  • No physical fax modems or dedicated phone lines

  • No on-premises fax servers to maintain

  • No separate fax service management required by laboratory personnel

  • Cloud-based fax infrastructure designed for demanding laboratory workloads

Actual transmission throughput and concurrency are subject to upstream fax network capacity, destination availability, and applicable service limits.
Intelligent Fax Routing & Transmission Management

Smarter Routing. Fewer Conflicts. More Reliable Delivery.

KinetiqSend incorporates intelligent destination-aware fax scheduling to prevent multiple transmissions from competing for the same recipient fax number.

Instead of initiating overlapping fax transmissions to a single destination, KinetiqSend coordinates outbound jobs, automatically managing delivery sequences while allowing transmissions to other destinations to continue concurrently.

This intelligent routing approach helps reduce busy signals, unnecessary transmission failures, and delivery conflicts during peak laboratory processing periods.

Key Capabilities
  • Destination-aware outbound fax scheduling

  • Automatic serialization of transmissions to the same fax number

  • Parallel delivery to different fax destinations

  • Reduced destination conflicts and busy signals

  • Intelligent outbound transmission queue management

  • Optimized workflows for high-volume laboratory result distribution

Automated Fax Retry & Failure Recovery

When Delivery Fails, KinetiqSend Keeps Working.

Fax delivery shouldn't require constant manual intervention.

KinetiqSend automatically manages unsuccessful fax transmissions through configurable retry scheduling, reducing the need for laboratory personnel to manually identify and resend failed reports.

With automated recovery workflows, laboratories can improve delivery consistency while focusing staff resources on higher-value operational tasks.

Key Capabilities
  • Automated retry scheduling for unsuccessful transmissions

  • Configurable transmission retry intervals

  • Intelligent handling of failed fax jobs

  • Reduced manual retransmission workload

  • Centralized visibility into fax delivery status

  • Streamlined exception management

Encrypted Email Results Delivery

Secure Digital Distribution. Beyond the Fax Machine.

Expand laboratory results delivery beyond traditional faxing with integrated encrypted email distribution.

KinetiqSend enables laboratories to electronically distribute result reports to authorized recipients through secure email delivery workflows, providing a modern alternative to fax-only communication.

By combining encrypted email and electronic fax delivery in one platform, laboratories can accommodate different recipient preferences without maintaining disconnected delivery systems.

Key Capabilities
  • Encrypted laboratory results email delivery

  • Bulk email report distribution

  • Centralized outbound communication workflows

  • Secure electronic distribution to authorized recipients

  • Integrated email delivery status monitoring

  • Flexible delivery options for laboratory clients

Email encryption capabilities and recipient access requirements depend on the configured delivery method.
Email Deliverability & Engagement Analytics

Know What Was Sent. Understand What Was Received.

Traditional email delivery offers limited operational visibility. KinetiqSend provides actionable email delivery metrics that help laboratories monitor the performance of their electronic results distribution.

Track outbound email deliverability and available open metrics to better understand report distribution activity and identify potential communication issues.

Key Capabilities
  • Email transmission and delivery status tracking

  • Email deliverability monitoring

  • Email open-event tracking

  • Visibility into failed or undeliverable messages

  • Centralized monitoring of outbound email activity

  • Improved operational insight into electronic report distribution

Email open tracking is dependent on recipient email client behavior and privacy settings. An open event does not confirm that the recipient reviewed the laboratory results.
Centralized Delivery Monitoring & Management

One Platform. Complete Outbound Delivery Visibility.

Manage laboratory report distribution through a unified, web-based interface.

KinetiqSend brings fax transmission management and email delivery monitoring into one centralized environment, reducing the operational complexity of managing multiple communication channels.

Laboratory personnel can monitor outbound delivery activity, identify transmission failures, and manage delivery workflows without relying on traditional fax server administration.

Key Advantages
  • Unified fax and email distribution environment

  • Centralized outbound transmission visibility

  • Simplified delivery exception management

  • Reduced administrative workload

  • Web-based access for authorized users

  • Operational oversight of high-volume results distribution

Modern Identity & Access Security

Enterprise-Ready Authentication. Flexible Access Controls.

Protect access to laboratory results delivery operations with modern identity integration and multi-factor authentication.

KinetiqSend supports Duo and Okta Single Sign-On (SSO) integrations, alongside multiple two-factor authentication methods, to help laboratories strengthen access security while maintaining convenient workflows for authorized personnel.

Key Capabilities
  • Duo Single Sign-On integration

  • Okta Single Sign-On integration

  • SMS-based verification

  • Voice-call verification

  • Time-based one-time passwords (TOTP)

  • Flexible authentication options for authorized laboratory personnel

Microsoft SQL Server Database Architecture

Enterprise-Grade Data Infrastructure. Built for Scale.

KinetiqSend is powered by Microsoft SQL Server, providing a proven relational database foundation for reliable laboratory report distribution management.

Designed to support demanding transmission workloads, the platform utilizes structured data management and transactional consistency to help maintain accurate records of report processing and delivery activity.

Key Advantages
  • Microsoft SQL Server relational database platform

  • Scalable architecture for high-volume laboratory operations

  • Transactional data integrity

  • Structured delivery and transmission data management

  • Reliable database administration and maintenance capabilities

  • Enterprise-grade data infrastructure

02

Connectivity, Hosting & LIS Integration

KinetiqCloud Hosting

Cloud-Hosted. Geo-Redundant. Built for Continuous Operations.

KinetiqSend is hosted within KinetiqCloud, LabKinetiq's geographically redundant cloud infrastructure designed to support reliable application hosting and business continuity.

By eliminating the need for dedicated on-premises fax infrastructure, KinetiqSend allows laboratories to modernize report delivery while reducing hardware maintenance, telecommunications complexity, and infrastructure management responsibilities.

Learn More About KinetiqCloud

Coming soon
Key Advantages
  • Hosted in KinetiqCloud infrastructure

  • Geographically redundant hosting architecture

  • Centralized web application delivery

  • Managed infrastructure environment

  • No dedicated on-premises fax hardware

  • Scalable hosting for high-volume report delivery

Secure SFTP Laboratory Integration

Connect Your LIS. Automate Results Distribution.

KinetiqSend integrates with existing Laboratory Information Systems through scheduled Secure File Transfer Protocol (SFTP) workflows, enabling automated report ingestion and outbound distribution.

Laboratory result reports are securely transferred from the LIS environment to KinetiqSend, where they enter automated delivery workflows for processing and transmission.

This integration model enables laboratories to modernize their results delivery infrastructure without replacing their existing LIS or introducing additional fax server complexity.

Integration Capabilities
  • Scheduled SFTP-based report ingestion

  • Automated laboratory report processing

  • Secure transfer of outbound result report files

  • Integration with existing LIS report export workflows

  • Centralized distribution through fax and encrypted email

  • Flexible file-based integration architecture

CGM LabDAQ Integration

Proven Compatibility. Streamlined Deployment.

KinetiqSend offers a fully tested integration workflow for CGM LabDAQ, enabling laboratories using LabDAQ to deploy modern electronic results distribution with minimal disruption to existing operations.

Designed to work alongside established LabDAQ workflows, KinetiqSend supports automated report delivery and integration with the LabDAQ Dispatch Queue, helping maintain consistency between report transmission activity and LIS dispatch records.

Key Capabilities
  • Tested compatibility with CGM LabDAQ LIS

  • Streamlined, plug-and-play integration architecture

  • Automated report transfer through scheduled SFTP

  • Integration with LabDAQ Dispatch Queue updates

  • Reduced reliance on legacy fax infrastructure

  • Minimal disruption to existing laboratory workflows

Deployment requires compatible LabDAQ configuration, authorized system access, and initial integration setup. Compatibility with individual LabDAQ versions and configurations should be confirmed during implementation.
HIPAA Compliance & BAAs

Every LabKinetiq product and service is built to support HIPAA compliance — with encrypted handling of protected health information, access controls, and audit trails. Business Associate Agreements (BAAs) are available.

Why KinetiqSend?

Modern Results Delivery. Without the Legacy Infrastructure.

Unlike traditional fax servers and disconnected email systems, KinetiqSend combines automated laboratory report distribution, intelligent routing, and modern cloud infrastructure into one connected platform.

High-Volume Performance

Process large volumes of laboratory reports without the physical limitations of traditional fax infrastructure.

Intelligent Transmission Management

Reduce destination conflicts through automated routing and coordinated fax scheduling.

Automated Failure Recovery

Minimize manual intervention with automated retries for unsuccessful fax transmissions.

Secure Multi-Channel Delivery

Deliver laboratory reports through electronic fax and encrypted email from one platform.

Delivery Visibility

Track transmission statuses, email deliverability, and available engagement metrics.

Seamless LIS Connectivity

Integrate with existing laboratory systems through scheduled SFTP workflows, including tested CGM LabDAQ integration.

Modern Security

Support enterprise SSO and multiple two-factor authentication methods for authorized personnel.

Built for Laboratory Growth

Scale report distribution operations through Microsoft SQL Server and geo-redundant KinetiqCloud infrastructure.

Results Delivery Should Never Slow Down Your Laboratory.

Eliminate Fax Servers. Automate Report Distribution. Deliver with Confidence.

KinetiqSend helps laboratories move beyond aging fax hardware, manual retransmissions, and fragmented communication tools with a modern, cloud-powered results delivery platform.

From small independent laboratories to high-volume reference laboratory operations, KinetiqSend provides the infrastructure and automation needed to distribute laboratory reports efficiently.

Experience a Smarter Way to Deliver Laboratory Results.

KinetiqSend is a product of LabKinetiq Inc. — The Connected Laboratory Company. Built and supported in Louisiana.Fax transmissions are billed on a per-page basis. Additional usage charges may apply according to the selected service agreement.